:root{font-family:system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Oxygen-Sans,Ubuntu,Cantarell,"Helvetica Neue",Arial,sans-serif;color:#17243b;background:#f6f7f9;font-synthesis:none;--blue:#245ee8;--muted:#61718b;--line:#e2e9f4;--soft:#eff5ff}
*{box-sizing:border-box}body{margin:0;background:#f6f7f9;min-height:100vh}a{color:inherit;text-decoration:none}a:hover{text-decoration:underline}button,input,select,textarea{font:inherit}header{height:88px;padding:0 max(32px,calc((100vw - 1160px)/2));display:flex;align-items:center;justify-content:space-between;background:#ffffffed;border-bottom:1px solid var(--line)}.brand img{width:205px;display:block}.header-right{display:flex;align-items:center;font-size:14px}.agent-link{padding:11px 16px;border:1px solid #dbe5f5;border-radius:6px;background:#f8faff;font-weight:600;color:#354968}.agent-link span{margin-left:8px;color:var(--blue)}.mode:empty{display:none}.mode{padding:10px 5%;background:#eaf2ff;font-size:12px;color:#33578a;border-bottom:1px solid #d6e5fd}
main{max-width:1224px;margin:auto;padding:38px 32px 60px}h1{font-size:36px;font-weight:600;letter-spacing:-.6px;line-height:1.12;margin:14px 0 18px}h2{font-size:21px;font-weight:600;letter-spacing:-.2px;margin:0 0 10px}h3{font-size:16px;margin:0 0 10px;letter-spacing:-.2px}p{line-height:1.65}.eyebrow{text-transform:uppercase;letter-spacing:1.7px;font-size:11px;font-weight:750;color:var(--blue)}.intro{max-width:700px}.intro p{color:var(--muted);font-size:15px;max-width:570px;margin-bottom:0}.request-grid{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:28px;margin-top:34px;align-items:start}.card{background:white;border:1px solid var(--line);border-radius:6px;padding:32px;box-shadow:none}.card-head{border-bottom:1px solid #edf1f8;padding-bottom:24px;margin-bottom:28px;display:flex;justify-content:space-between;align-items:center;gap:16px}.card-head p{margin:4px 0 0;color:var(--muted);font-size:14px}.step{background:var(--soft);color:#285bc5;border:1px solid #e0eaff;border-radius:8px;padding:7px 11px;font-size:11px;font-weight:600;white-space:nowrap}.company-options{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin:14px 0 28px}.company-choice{position:relative;border:1px solid #dfe6f2;border-radius:6px;padding:20px 12px;cursor:pointer;display:flex;align-items:center;justify-content:center;min-height:90px;background:#fff;transition:border-color .15s,background .15s,box-shadow .15s}.company-choice:hover{border-color:#8eafea}.company-choice:has(input:checked){border-color:var(--blue);background:#f4f8ff;box-shadow:none}.company-choice:has(input:focus-visible){outline:3px solid #89b2ff;outline-offset:3px}.company-choice input{position:absolute;top:9px;right:9px;accent-color:var(--blue);width:14px;height:14px;padding:0}.company-choice img{width:100%;height:37px;object-fit:contain}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px}.wide{grid-column:1/-1}label,legend{font-size:14px;font-weight:500;display:block;margin-bottom:9px}fieldset{border:0;padding:0;margin:0;min-width:0}input,select,textarea{font-size:16px;width:100%;border:1px solid #dce4f0;background:#fcfdff;border-radius:6px;padding:13px 14px;color:#1c304e;transition:border-color .15s,box-shadow .15s}input::placeholder,textarea::placeholder{color:#7b899f}textarea{resize:vertical;min-height:145px}input:focus-visible,select:focus-visible,textarea:focus-visible,button:focus-visible,a:focus-visible{outline:3px solid #89b2ff;outline-offset:3px}button{font-size:14px;font-weight:600;cursor:pointer;border:1px solid #dce4f0;padding:13px 20px;border-radius:6px;background:white;color:#354968;transition:background .15s,box-shadow .15s}button.primary,a.primary{background:var(--blue);border:1px solid var(--blue);color:white;box-shadow:none}a.primary{display:inline-flex;padding:13px 20px;border-radius:6px;text-decoration:none;font-size:14px;font-weight:600}button:hover{background:#f0f5fd}button.primary:hover,a.primary:hover{background:#194dd0;border-color:#194dd0}button:disabled{opacity:.6;cursor:wait}.actions{display:flex;align-items:center;justify-content:space-between;margin-top:26px;gap:12px}.small{font-size:13px;color:var(--muted)}.error{color:#b32b40;font-size:14px;margin:12px 0}.error:empty{display:none}.aside{padding:0;overflow:hidden}.aside-head{background:#eef4ff;color:#20385e;padding:28px}.aside-head .eyebrow{color:#d7e6ff}.aside-head h3{font-size:20px;font-weight:600;line-height:1.3;margin:0 0 12px}.aside-head p{font-size:14px;color:#526481;margin:0;line-height:1.7}.aside-body{padding:26px}.aside-body p{font-size:14px;color:var(--muted)}.aside-body ol{padding:0;list-style:none;counter-reset:steps;margin:20px 0 0}.aside-body li{counter-increment:steps;position:relative;padding:0 0 24px 38px;font-size:13px;color:#526481;line-height:1.65}.aside-body li:before{content:counter(steps);position:absolute;left:0;top:0;width:25px;height:25px;display:grid;place-items:center;border-radius:8px;background:#edf3ff;color:#2b60d3;font-weight:700;font-size:11px}.aside-body li:last-child{padding-bottom:0}.aside .divider{margin:24px 0;border-top:1px solid var(--line)}footer{border-top:1px solid var(--line);padding:25px max(32px,calc((100vw - 1160px)/2));font-size:12px;color:var(--muted);background:#ffffff70}.success-icon{width:48px;height:48px;background:#edf4ff;color:var(--blue);border-radius:6px;display:grid;place-items:center;font-size:24px;margin-bottom:20px}.ticket-link{display:block;overflow-wrap:anywhere;border:1px solid #d9e6fc;background:#f5f9ff;border-radius:6px;padding:16px;margin:22px 0;font-size:14px}.workspace-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:24px;gap:18px}.workspace-top h1{font-size:34px;margin:8px 0;letter-spacing:-1px}.workspace-top button{padding:10px 14px}.stats{display:flex;gap:18px;margin:26px 0}.stat{flex:1;padding:22px;border:1px solid var(--line);border-radius:6px;background:white;font-size:13px;color:var(--muted)}.stat strong{font-size:30px;font-weight:600;display:block;margin-top:10px;color:#223959}.workspace{display:grid;grid-template-columns:330px minmax(0,1fr);border:1px solid var(--line);border-radius:6px;overflow:hidden;background:white;box-shadow:none}.inbox{border-right:1px solid var(--line);background:#fcfdff}.inbox-tools{padding:20px;border-bottom:1px solid var(--line)}.inbox-tools input{margin-bottom:12px}.filters{display:flex;gap:8px}.filters select{font-size:12px;padding:10px;min-width:0}.ticket-item{display:block;text-align:left;width:100%;border:0;border-radius:0;padding:21px;border-bottom:1px solid #e9eff8;font-weight:400}.ticket-item.active{background:#edf4ff;border-left:3px solid var(--blue);padding-left:18px}.ticket-item h3{margin:12px 0;font-size:15px;font-weight:600;overflow-wrap:anywhere}.meta{display:flex;justify-content:space-between;align-items:center;gap:10px;font-size:12px;color:var(--muted);flex-wrap:wrap}.badge{font-size:11px;border-radius:6px;padding:5px 9px;background:#e9f1ff;color:#2458bd;font-weight:600}.badge.Pending{background:#fff4dc;color:#806011}.badge.Closed{background:#edf1f7;color:#64748b}.detail{padding:30px;min-height:480px;min-width:0}.detail-top{border-bottom:1px solid var(--line);padding-bottom:22px;margin-bottom:24px}.detail-top h2{margin:16px 0;font-size:24px;overflow-wrap:anywhere}.conversation{display:grid;gap:20px;margin:26px 0}.message{padding:20px;border:1px solid #e4ebf5;border-radius:6px;background:#fafcff;min-width:0}.message.agent{background:#f0f6ff;border-color:#dce9ff}.message-body{white-space:pre-wrap;overflow-wrap:anywhere;color:#30435f;font-size:15px;line-height:1.75;margin:14px 0 0}.avatar{display:inline-grid;place-items:center;background:#e0eaff;color:#285cc8;width:29px;height:29px;border-radius:9px;font-size:11px;margin-right:9px}.message strong{font-size:13px}.message time{float:right;font-size:11px;color:var(--muted);line-height:29px}.empty{text-align:center;padding:60px 20px;color:var(--muted)}.outbox{margin-top:28px}.outbox summary{cursor:pointer;font-size:14px;font-weight:600}.email-preview{padding:22px;margin-top:16px;border:1px solid var(--line);border-radius:6px;font-size:14px}.email-preview pre{font:inherit;white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.7}.login{max-width:450px;margin:30px auto}.login h1{font-size:36px;letter-spacing:-1px}.customer:not(.message){max-width:850px;margin:auto}.rating{display:flex;gap:8px;margin:14px 0}.rating label{display:flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:6px;padding:12px}.rating label:has(input:checked){background:var(--soft);border-color:var(--blue)}.rating input{width:auto;accent-color:var(--blue)}#notice{position:fixed;bottom:24px;right:24px;max-width:400px;background:#1c3b75;color:white;border-radius:6px;padding:0;box-shadow:none}#notice:not(:empty){padding:16px 22px}.link{color:#2459c8;text-decoration:underline}.toolbar{display:flex;gap:8px;align-items:center}.loading{padding:60px;text-align:center}
@media(max-width:900px){header{padding:0 24px}.request-grid{grid-template-columns:minmax(0,1fr) 260px;gap:20px}.card{padding:26px}.aside{padding:0}.aside-head,.aside-body{padding:24px}.workspace{grid-template-columns:275px minmax(0,1fr)}.detail{padding:24px}}
@media(max-width:740px){main{padding:36px 20px 48px}.request-grid{grid-template-columns:1fr;gap:24px}.intro h1{font-size:36px}.intro p{font-size:16px}.request-grid aside{display:block}.aside-body{padding:26px}.aside-head h3{font-size:20px}.workspace{display:block}.inbox{border-right:0}.ticket-list{max-height:280px;overflow:auto}.brand img{width:175px}.stats{gap:10px}.stat{padding:16px}.workspace-top{align-items:flex-start}.toolbar{flex-wrap:wrap}.message time{float:none;display:block;margin:8px 0 0;line-height:1.5}}
@media(max-width:480px){header{height:74px;padding:0 18px}.brand img{width:150px}.agent-link{font-size:12px;padding:9px 11px}.agent-link span{margin-left:3px}main{padding:30px 16px 40px}h1,.intro h1{font-size:32px;letter-spacing:-.5px}.card{padding:22px;border-radius:6px}.aside{padding:0}.form-grid{grid-template-columns:1fr;gap:20px}.company-options{gap:8px}.company-choice{padding:22px 8px;min-height:77px}.company-choice img{height:28px}.card-head{align-items:flex-start;gap:8px}.card-head h2{font-size:21px}.step{font-size:10px;padding:6px 8px}.actions{flex-wrap:wrap}.stats{gap:8px}.stat{padding:14px 10px;font-size:11px}.stat strong{font-size:25px}.workspace-top h1{font-size:27px}.workspace-top{flex-direction:column;gap:16px}.rating{flex-wrap:wrap}.detail{min-height:300px;padding:20px}.mode{font-size:12px;line-height:1.6}footer{padding:22px 18px}#notice{left:16px;right:16px}.customer h1{font-size:35px}.login h1{font-size:31px}}
@media(prefers-reduced-motion:reduce){*{transition:none!important}}